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Customer Testimonials

Matrix Sleek Look Waterfree Hairspray for a GREAT price!
I'm in the military in a very humid climate right now. Matrix Sleek Look Waterfree Hairspray is the only thing that keeps my hair neat, and USA Hair Care site has it for a GREAT price with FAST shipping...got to me…

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Return Policy


Our goal is to have every customer be satisfied with our products and service.

At  USA Hair Care, we want every customer to be 100% satisfied with their purchase.

We do not accept returns on used products. Our return policy is as follows:

Returns of unused product are accepted within thirty days from the date you receive the merchandise.  Use our Contact Form and we will be happy to assist you.

We will accept returns of all unopened, unused products. You are responsible for the shipping cost to return the product to us. We offer store credit or will credit your original payment method.

A 25% restocking fee will be charged on all returns. If the refunded items make your order total less than the required $50 that qualify you for free shipping you will be refunded less our shipping rate of $9.95.

We generally cannot accept returns if the product has been opened or used, unless the product is damaged or defective.

If your order arrives damaged, please contact us within 72 hours to report the damaged items. We will reship immediately and arrange for the shipping company to pick up the damaged item.

If a product line has recently went through a packaging or formula change we will send out the old formula/packaging until our stock runs out .  You agree to this in our terms and conditions at checkout.   We will not accept returns of old/new packaging or formula changes for that reason alone. 

USAHairCare.com is dedicated to shipping only original salon quality products in their original manufacturer's packaging.  We ship Pureology, a 100% vegan product using the latest in nano-technology, Alterna, DevaCurl and DevaCare, the hottest curl products on the market, Fake Bake sunless tanning product, Scruples, OPI, Matrix, Biolage, Sexy Hair Care and more.

We take pride in shipping your products safely to your door and will often tape the flip top lid closed to prevent the product bottle from spilling during shipment.

 




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